MASTERTRADER.COM ANNUAL DISCLOSURE NOTICES

Business Continuity Plan: NASD Rule 3510
As a NASD registered broker/dealer, we have developed a Business Continuity Plan to help ensure we continue to operate when a sudden business disruption occurs. In our capacity as an introducing broker dealer, we provide many products and services to our clients directly or through a third party. We have established a plan that takes into account disruptions that may be local to us, our vendors, and the financial system as a whole due to anything from a natural disaster to a terrorist attack. Our business partners and clearing firm, Penson Financial Services have processes in place that are designed to restore operations within a 24 hour time span. Penson Financial Services provides us with a variety of services that require the provision of continual technological and operational support. In order to accomplish this, our clearing firm has a remotely independent hot disaster recovery site that has resources in place to operate and maintain critical business processes. In the event that Mastertrader, Penson Financial Services, or any one of our other vendors experiences a sudden business disruption we will relay pertinent information to you via email and our web site. Should you have inquires about this plan questions can be directed to Mastertrader.com, Compliance Department, 7-11 South Broadway, Suite 210A, White Plains, NY 10601.


Privacy Policy
Mastertrader.com carries your account as an introducing broker under a fully disclosed clearing arrangement with Penson Financial Services, Inc. At Mastertrader.com, we understand that privacy is an important issue for our customers. It is our policy to respect the privacy of all accounts that we maintain as an introducing broker and to protect the security and confidentiality of nonpublic personal information relating to those accounts. Please note that this policy applies to former customers as well as current customers.

Personal Information Collected
In order to service your account as an introducing broker, we collect information from you in order to provide the financial services that you have requested. The information collected by us and provided to Penson may come from the following sources:

  • Information received from you, such as your name, address, telephone number, social security number, occupation, and income.
  • Information relating to your transactions, including account balances, positions and activities.
  • Information which may be received from consumer reporting agencies, such as credit bureau reports and other information relating to your creditworthiness.
  • Information that may be received from other sources with your consent.

Sharing of Nonpublic Personal Information
Mastertrader.com does not disclose nonpublic personal information relating to current or former customers to any third parties, except as required or permitted by law and in order to facilitate the clearing of customer transactions in the ordinary course of business. We may share some personal information from time to time with affiliated companies. You may opt out of this policy by emailing a written request to support@mastertrader.com.

Security
Mastertrader.com strives to ensure that our systems are secure and that they meet industry standards. We protect personal information you provide to us by maintaining physical, electronic, and procedural safeguards that either meet or exceed applicable law. Where appropriate we and our clearing firm, Penson, employ firewalls, encryption technology, user authentication systems (i.e. passwords and personal identification numbers) and access control mechanisms to control access to the systems and data. Third parties who may have access to such personal information must also agree to follow appropriate standards of security and confidentiality.

Mastertrader.com has educated its staff with regard to this privacy policy and as a general policy our staff will not discuss or disclose information regarding an account except with authorized personnel of our clearing firm or as required by law or pursuant to regulatory request and/ or authority.

Changes to Mastertrader.com Privacy Policy
Mastertrader.com reserves the right to make changes to this policy.

How to get in touch with Mastertrader.com about this Privacy Policy
For more information relating to Mastertrader.com’s privacy policy, please contact:

Mastertrader.com Compliance Dept.
7-11 S. Broadway, Suite 210A
White Plains, NY 10601


NASD Notification
THE NASD REQUIRES THAT WE NOTIFY YOU IN WRITING OF THE AVAILABILITY OF AN INVESTOR BROCHURE THAT INCLUDES INFORMATION DESCRIBING THE NASD REGULATION'S ('NASDR') PUBLIC DISCLOSURE PROGRAM ('PROGRAM'). TO OBTAIN A BROCHURE OR MORE INFORMATION ABOUT THE PROGRAM OR NASDR, CONTACT THE NASDR PROGRAM HOTLINE AT (800) 289-9999 OR ACCESS THE NASDR WEB SITE AT www.nasdbrokercheck.com


Futures Accounts
The National Futures Association (NFA) requires that we notify you in writing about NFA's Background Affiliation Status Information Center (BASIC). BASIC contains Commodity Futures Trading Commission (CFTC) registration and NFA membership information and futures-related regulatory and non-regulatory actions contributed by NFA, the CFTC and the U.S. futures exchanges. BASIC can be accessed at the NFA website www.nfa.futures.org or you can contact the NFA at (800) 621-3570 for additional information.

SIPC does not cover commodity contracts and options on futures.


SIPC Notice: SEC Rule 2342
Under SEC Rule 2342 we are required to advise you that you may obtain information about SIPC, including the SIPC brochure, by contacting the SIPC by telephone at (202) 371-8300. You may also find additional resources on their web site at: http://www.sipc.org/


Promptly Report Inaccuracies or Discrepancies in Your Account: NASD Rule 2340
NASD Rule 2340 requires that we advise you to promptly report any inaccuracy or discrepancy in your account to your brokerage firm and clearing firm and to re-confirm any oral communications in writing. Mastertrader.com, 7-11 South Broadway, Suite 210A, White Plains, NY 10601. (800) 424-3934 & Penson Financial Services Inc., 1700 Pacific Avenue, Suite 1400, Dallas, TX 75201, (214) 765-1100 http://www.nasd.com/web/groups/rules_regs/documents/notice_to_members/nasdw_018130.pdf


General Disclosures
The risk of loss in electronic trading can be substantial. Therefore, you should carefully consider whether such trading is suitable for you in light of your circumstances and financial resources. System access and trade executions may be delayed or fail due to market volatility, system failure, high volume or other factors.

To read other important disclosures please go to the bottom of our web site located at: www.Mastertrader.com and click on the links available.



General Support Phone: Toll Free 1-800-424-3934 • Local & INTL 914-422-2966
Hours:  Monday to Friday - 8:30am to 5pm
Trade Desk Phone: Toll Free 888-692-3624 • Local & INTL 914-686-4701
Hours:  Monday to Thursday - 8am to 8pm  •  Friday - 8am to 6pm
Email us: support@mastertrader.com
Visit our Web site: www.mastertrader.com


The risk of loss in electronic trading can be substantial. Therefore, you should carefully consider whether such trading is suitable for you in light of your circumstances and financial resources. System access and trade executions may be delayed or fail due to market volatility, system failure, high volume or other factors. To read important disclosures, click on the following four links Day Trading Risk Disclosure, Margin Disclosure, Futures Risk Disclosure and the Characteristics and Risks of Standardized Options.