How can I configure RealTick® to pass through a firewall?

RealTick does not need additional configuration to go through a firewall; however, you will probably need to make some configuration changes to your system to allow RealTick to pass through the firewall.

RealTick from an Office
If you are in an office, your network's or ISP's firewall must be configured to allow outbound TCP connections on ports 80, 443, and 1838 for all IP ranges listed below (regardless of location). It is not necessary to configure these ports for inbound connections from our servers.

Chicago IPs:
63.75.60.*
63.75.61.*
63.75.62.*
63.215.120.*
198.207.140.*

New York IPs:
63.160.212.*
63.160.213.*

Europe IPs:
62.67.224.*
193.254.198.*

RealTick from Home
If you are using RealTick at home, and your home computer has firewall software -- e.g., Windows XP firewall, Symantec (Norton), Trend Micro, ZoneAlarm, MacAfee -- you will probably have to configure your software to allow RealTick to connect to the Internet. You can contact the support department of your firewall software for specific details on configuring your software.

Note: Some software requires you to enter the actual name of the RealTick application -- in this case, you should allow rt332.exe (the RealTick executable) and ypermcache.exe (Townsend's permissioning program).