Mastertrader.com carries your account as an introducing broker under a fully disclosed clearing arrangement with Penson Financial Services, Inc. At Mastertrader.com, we understand that privacy is an important issue for our customers. It is our policy to respect the privacy of all accounts that we maintain as an introducing broker and to protect the security and confidentiality of nonpublic personal information relating to those accounts. Please note that this policy applies to former customers as well as current customers.
Personal Information Collected
In order to service your account as an introducing broker, we collect information from you in order to provide the financial services that you have requested. The information collected by us and provided to Penson may come from the following sources:
- Information received from you, such as your name, address, telephone number, social security number, occupation, and income.
- Information relating to your transactions, including account balances, positions and activities.
- Information which may be received from consumer reporting agencies, such as credit bureau reports and other information relating to your creditworthiness.
- Information that may be received from other sources with your consent.
Sharing of Nonpublic Personal Information
Mastertrader.com does not disclose nonpublic personal information relating to current or former customers to any third parties, except as required or permitted by law and in order to facilitate the clearing of customer transactions in the ordinary course of business. We may share some personal information from time to time with affiliated companies. You may opt out of this policy by emailing a written request to support@mastertrader.com.
Security
Mastertrader.com strives to ensure that our systems are secure and that they meet industry standards. We protect personal information you provide to us by maintaining physical, electronic, and procedural safeguards that either meet or exceed applicable law. Where appropriate we and our clearing firm, Penson, employ firewalls, encryption technology, user authentication systems (i.e. passwords and personal identification numbers) and access control mechanisms to control access to the systems and data. Third parties who may have access to such personal information must also agree to follow appropriate standards of security and confidentiality.
Mastertrader.com has educated its staff with regard to this privacy policy and as a general policy our staff will not discuss or disclose information regarding an account except with authorized personnel of our clearing firm or as required by law or pursuant to regulatory request and/ or authority.
Changes to Mastertrader.com Privacy Policy Mastertrader.com reserves the right to make changes to this policy.
Mastertrader Privacy Policy Fact Sheet.pdf