Customer Experiences
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  • “You guys are the best!”
    Ted S., New Jersey - 8/19/10
  • “I am impressed with the level of professionalism and customer service I have received from the company.”
    Lisa M., Washington - 3/8/10
  • “So far I have been very happy with both RealTick and the staff. I was using Ameritrade's advanced platform and there is no comparison between either the software or the service.”
    George F., Alaska – 1/29/10
  • “You are all really awesome every time I’ve contacted you, so I am worry-free.”
    David A., Maryland – 1/27/10
  • “You are by far the best customer support ever.”
    Kiril O., New York – 1/26/10
  • “Thanks very much for such great service all this past year!
    One main reason that I use Mastertrader is because I always get the feeling that you really appreciate your customers, value them highly, and act accordingly, which is rare these days. So it is a mutual admiration society I guess and I am happy to share that feeling with others who are contemplating using Mastertrader. ”
    Jed F., Maryland – 12/31/09
  • “You guys are great!”
    Susan H., Nevada – 12/4/09
  • “Master Trader... the BEST in the industry!!!”
    Lee M., Virginia – 11/25/09
  • “I want to sincerely thank you and MT Support for living up to your claim of outstanding Customer Service. Every time I call reinforces that MasterTrader was the right choice.”
    Fred R., Virginia – 10/2/09
  • “Thank you for having such a great staff.”
    Carl Q., South Carolina – 9/28/09
  • “I must say your customer service is proving excellent and my loyalty to MT is growing.”
    Steve J., Wales, United Kingdom – 9/28/09
  • “Great customer service!”
    Becky M., California – 9/3/09
  • “You guys have been the bomb with customer service and I so appreciate all your help.”
    Dana N., California – 9/1/09
  • “Again I want to thank MasterTrader for your support. I really do appreciate your help and insights as I've tried to make a go of this new career.”
    Nick V., Connecticut – 9/1/09
  • “On a personal note, you guys have been fantastic to work with…exemplary service you have provided.”
    Terry H., Tennessee – 8/31/09
  • “I’ve already referred 8 people to Mastertrader…”
    Kevin M., California – 8/28/09
  • “I absolutely love the customer service at Mastertrader… Thanks again, you guys are truly wonderful with your customers…”
    Ron W., Texas - 7/27/09
  • “Customer-focused as always!”
    Todd B., North Carolina - 7/17/09
  • “Their Customer Service is the Best in the World.”
    Rajiv V., California - 7/15/09
  • “I appreciate you and your TEAM. They truly go over and above every time I call upon them.”
    George T., California - 7/13/09
  • “Scottrade’s platform is no match for Real Tick (I’m spoiled)!...Master Trader... I now realize that it’s the best brokerage out there!”
    Craig P., Colorado - 7/2/09
  • “p.s. Thanks for all of your terrific support during the last several weeks… The MasterTrader team has demonstrated a high level of customer service and has convinced me that I've made a good choice in a broker.”
    Michael F., Utah - 6/29/09
  • “…thank you for your quick service, the responsiveness of you and your team excites me. I have never had service like yours at the other brokers I work with and will tell a few of my friends.”
    Tom H., Arizona - 6/11/09
  • “All the fine voices at Master Trader have extended wonderful help to me as I strive to learn my way around the screen.”
    Nancy L., Texas - 2/26/09
  • “I switched to MasterTrader in late March this year from TerraNova. At first it was the platform stability (using RealTick) that attracted me to switch. And I am so glad that I did. I think you guys are doing a great job and deserve some recognition! With low commission rates compared to the industry, superb trading platform, and an effective staff, MasterTrader.com is doing a lot better than TerraNova. You will have me as a customer for a long time. Please keep up the good work!”
    Barry L., California
  • Customers sharing their experiences have not been compensated. Individual experiences will vary.
 
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